Terms of Service

1. Introduction

Welcome to Wehepro ("we," "our," or "us"). Wehepro is a platform that connects music professionals with clients seeking their services. These Terms of Service ("Terms") govern your use of our website, mobile applications, and services (collectively, the "Platform").

By accessing or using the Platform, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing the Platform.

2. Definitions

• "Platform" refers to the Wehepro website, mobile applications, and all related services.
• "User" refers to any individual or entity that accesses or uses the Platform.
• "Professional" refers to a User who offers services through the Platform.
• "Client" refers to a User who seeks and books services through the Platform.
• "Service" refers to any professional service offered by a Professional through the Platform.
• "Booking" refers to an agreement between a Client and Professional for the provision of services.

3. Eligibility

To use the Platform, you must:

• Be at least 18 years old or the age of majority in your jurisdiction
• Have the legal capacity to enter into binding agreements
• Provide accurate and complete information when creating an account
• Comply with all applicable laws and regulations

We reserve the right to refuse service to anyone for any reason at our sole discretion.

4. Account Creation

To access certain features of the Platform, you must create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

You may not create multiple accounts or share your account credentials with others.

5. Platform Services

Wehepro provides the following services:

• Professional Profiles: Professionals can create detailed profiles showcasing their skills, experience, and services
• Service Listings: Professionals can list and manage their service offerings
• Booking System: Clients can browse, book, and pay for services
• Communication Tools: Secure messaging and video calling between Users
• Payment Processing: Secure payment processing and escrow services
• Review System: Rating and review system for completed services

6. User Obligations

6.1 General Obligations

All Users agree to:

• Use the Platform only for lawful purposes
• Respect the rights and privacy of other Users
• Provide accurate and truthful information
• Maintain the security of their account
• Report any violations or suspicious activity

6.2 Professional Obligations

Professionals additionally agree to:

• Provide services with reasonable care and skill
• Honor all confirmed bookings
• Maintain appropriate insurance and licenses
• Respond to client inquiries in a timely manner
• Provide accurate pricing and availability information

6.3 Client Obligations

Clients additionally agree to:

• Pay for services as agreed
• Provide accurate requirements and expectations
• Respect professional's time and expertise
• Provide honest and constructive feedback

7. Payment Terms

Payment for services is processed through our secure payment system. By using our payment services, you agree to:

• Provide accurate payment information
• Authorize charges for services you book
• Pay all applicable fees and taxes
• Understand that payments are processed in accordance with our payment policies

We charge a service fee on transactions, which is clearly disclosed before booking. All fees are non-refundable except as required by law.

8. Intellectual Property

The Platform and its content are protected by intellectual property laws. You retain ownership of content you create, but grant us a license to use it for platform operations.

You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or branding without authorization
• Reverse engineer or attempt to access our source code
• Create derivative works based on our platform

9. Privacy & Data

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Platform, you consent to:

• Our collection and use of your personal information
• The sharing of information with other Users as necessary for service provision
• Our use of cookies and similar technologies
• Data processing in accordance with applicable privacy laws

10. Termination

You may terminate your account at any time by contacting us. We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other Users or the Platform.

Upon termination:

• Your right to use the Platform ceases immediately
• We may delete your account and data
• Outstanding obligations remain in effect
• Provisions that survive termination continue to apply

11. Dispute Resolution

We encourage Users to resolve disputes directly. If direct resolution is not possible, we provide mediation services. For legal disputes, you agree to:

• First attempt resolution through our dispute resolution process
• Submit to binding arbitration for unresolved disputes
• Waive any right to a jury trial or class action
• Follow the procedures outlined in our Dispute Resolution Policy

12. Limitation of Liability

To the maximum extent permitted by law, Wehepro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use.

Our total liability to you for any claims arising from these Terms or your use of the Platform shall not exceed the amount you paid us in the 12 months preceding the claim.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.

Any disputes shall be resolved in the courts of [Your Jurisdiction], and you consent to the personal jurisdiction of such courts.

14. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms on the Platform
• Sending you an email notification
• Displaying a notice on the Platform

Your continued use of the Platform after changes become effective constitutes acceptance of the new Terms.

15. Contact Information

If you have questions about these Terms, please contact us:

• Email: legal@wehepro.com
• Address: [Your Company Address]
• Phone: [Your Phone Number]